Terms of Service

Terms of Service

OPAL Glow Nails & Spa
5420 Philadelphia St, Chino, CA 91710
Website: https://opalglownailspa.com/
Effective Date: October 28, 2026

1. General Terms

Welcome to OPAL Glow Nails & Spa. By using our website, online booking services, or business messaging channels, you agree to these Terms of Service.

2. Services and Pricing

We offer nail care, pedicures, manicures, Gel X, Builder Gel, acrylic nails, nail art, eyelash extensions, waxing, and other beauty services.

Service prices may vary depending on nail length, design complexity, additional treatments, and individual service requirements.

Customers may request a price estimate before receiving a service.

3. Appointments and Booking

Customers can request appointments through our online booking platform:

https://opalglownailspa.setmore.com

Appointment availability is subject to confirmation. Submitting a request does not guarantee an appointment unless it has been confirmed.

Customers are encouraged to contact the salon if they need to reschedule or cancel an appointment.

4. Google Messaging and AI Assistance

Customers may communicate with OPAL Glow Nails & Spa through Google Search, Google Maps, and supported messaging services.

Automated or AI-powered tools may respond to common questions about business hours, services, pricing, and appointment information.

AI-generated responses are provided for convenience and may occasionally be inaccurate. Customers should confirm important information directly with our team.

AI messaging does not independently guarantee or confirm appointments.

5. Customer Communication

We aim to respond to customer inquiries promptly during business hours. Response times may vary depending on salon activity and staff availability.

Customers should not send sensitive financial information, passwords, or other confidential information through business messaging channels.

6. Service Concerns

Customer satisfaction is important to us. If you have concerns about a service, please contact the salon promptly so our team can review the situation and discuss appropriate options.

Any correction, adjustment, or refund request will be reviewed according to the circumstances and applicable law.

7. Website Information

We make reasonable efforts to keep our website and service information accurate and current. However, service descriptions, availability, business hours, and pricing may change.

8. Privacy

Your use of our website and messaging services is also subject to our Privacy Policy:

read our Privacy policy

9. Changes to These Terms

We may update these Terms of Service as our services, booking systems, or communication methods change. Updated terms will be posted on this page.

10. Contact Information

OPAL Glow Nails & Spa
5420 Philadelphia St, Chino, CA 91710
Phone: (909) 248-1886
Website: https://opalglownailspa.com/

Online Booking: https://opalglownailspa.setmore.com/